Administrator issues statement in response to P.O.D. complaints

Margot Hsu Carroll, associate vice president for Auxiliary Services, issued a statement this week in response to a Dec. 6 article in The Review that reported on student concerns about the Provisions on Demand market.

A reporter found that the market, which opened on Laird Campus in November, was selling some products that were as old as two weeks beyond their expiration date.

The article also reported that some students have complained about prices at the market, though a reporter found that most merchandise was competitively priced when compared to other local convenience stores.

Carroll, who as head of Auxiliary Services supervises Dining Services, as well as the Bob Carpenter Center, University Bookstore and other auxiliary units, issued the following statement:

“Aramark regularly conducts a competitive pricing analysis for all of its on campus locations, including the new Provisions on Demand (POD) market on Laird Campus.  The products in the POD market are set to match other convenience stores, such as Wawa and 7-11.  Produce items are comparable in price to those at local supermarkets, which The Review reporter found to be true (December 6 article).  New items such as the pre-made meals which are organic and/or gluten-free are more expensive but still competitive in price with like items carried by other local convenience stores and natural food markets.

“As the December 6th article noted, perishable items on the shelf beyond their expiration dates is unacceptable.  Aramark is increasing its commitment to ensuring that high quality products are available and being much more vigilant about rotating produce and other items.  The POD staff is stocking a much larger variety of produce than what was previously offered at Christiana c-store.  Our staff are continually monitoring what students want and are willing to buy.  We appreciate any and all feedback, which students can share with dining services staff directly or via email at diningservices@udel.edu.”
 

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Mon Jan 4 2010 19:53

agree with the poster above 5 bucks for a 12 pack? Yes Wawa may charge 4-5 dollars for a 12 pack of soda but you can go to Library Avenue visit pathmark and get a 12 pack of coke for half the price. Any person with a car should realize that grocery shopping on campus is way too expensive and they should go elsewhere. IF not, then why pay 350+ dollars per semester for your car and not take advantage of cheaper grocery prices in the surrounding area.

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Sun Dec 27 2009 22:38

sorry POD, $5 boxes of chips and cookies are only competitive in north korea

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